MGT 300

ORGANIZATIONAL INFORMATION -           Information is everywhere in an organization. -           Employees must be able to obtain and analyse the many different levels, formats, and granularities of organizational information to make decisions. -           An organization is performing by successfully collecting, compiling, sorting, and    analyzing  information. -           Levels, formats, and granularities of organizational information THE VALUE OF TRANSACTIONAL AND ANALYTICAL INFORMATION -           THE VALUE OF TIMELY INFORMATION -           Timeliness is an aspect of information that depends on the situation  : ·       ...

Organizational Structures ·          Organizational employees must work closely together to develop strategic initiatives that create competitive advantages. IT Roles and Responsibilities Recent IT-related strategic positions: 1.      Chief information officer (cio) -           Oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives. 2.      Chief technology officer (cto) -           Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT. 3.      Chief security officer (cso) -           Responsible for ensuring the security of IT systems. 4.      Chief privacy  officer (cpo) -        ...

1.      Efficiency and effectiveness ·          Efficiency IT metrics -           Measures the performance of the IT system -           Focus on technology and include :- §   Throughput §   Transaction speed §   Systems availability §   Information accuracy §   Web traffic §   Response time ·          Effectiveness IT metrics -           Measures the impact IT has on business processes and activities -           Focus on an organization’s goals, strategies, and objectives and include :- §   Usability §   Customer satisfaction §   Conversion rates §   Financial 2.      Benchmarking (base lining metrics) ...

STRATEGIC INITIATIVES -           Supply Chain Management  ( SCM ) -           Customer Relationship Management ( CRM ) -           Business Process Reengineering ( BPR ) -           Enterprise Resources Planning ( ERP ) 1.      SUPPLY CHAIN MANAGEMENT  (SCM) ·          Involves the management information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability. ·          Four basic components of supply chain management include :- -           Supply chain strategy Managing all resources to meet customer demand -           Supply chain p...