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CHAPTER 14 : CREATING COLLABORATION PARTNERSHIP

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TEAMS, PARTNERSHIPS AND ALLIANCES ·          Organizations create and use teams, partnerships and alliances to; -           Undertake new initiatives -           Address both minor and major problems -           Capitalize on significant opportunities ·          Organizations create teams, partnerships and alliances both internally with employees and externally with other organizations ·          Collaboration system – supports the work of teams by facilitating the sharing and flow of information Information partnerships with other organizations ·          Organizations from alliance and partnerships with other organizations based on their core competency -           Core competency – An organization’s key strength, a business function that it does better than any of its competitors -           Core competency strategy – Organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle no

CHAPTER 15 : OUTSOURCING IN THE 21st CENTURY

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OUTSOURCING PROJECTS ·          Insourcing (in-house-development) – A common approach using the professional expertise within an organization to develop and maintain the organization’s information technology systems ·          Outsourcing – An arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house ·          Onshore outsourcing – engaging another company within the same country for services ·          Near shore outsourcing – contracting an outsourcing arrangement with a company in a nearby country ·          Offshore outsourcing – using organizations from developing countries to write code and develop systems ·          Big selling point for offshore outsourcing “inexpensive good work” ·          Factors driving outsourcing growth include; -           Core competencies -           Financial savings -           Rapid growth -      

CHAPTER 13 : E-BUSINESS

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E-BUSINESS ·          The Internet is a powerful channel that presents new opportunities for an organization to: -           Touch customers -           Enrich products and services with information -           Reduce costs ·          E-Commerce & E-Business -           E-commerce – the buying and selling of goods and services over the Internet (online transactions) -           E-business – the conducting of business on the Internet including, not only buying and selling, but also serving customers and collaborating with business partners (online transactions, serving customers and collaborating with business partner) Industries Using E-Business ·           E-business model – an approach to conducting electronic business on the Internet   1.         Business-to-Business (B2B) -           Electronic marketplace (e-marketplace) – interactive business communities providing a central market where multiple buyers and sellers can