CHAPTER 8 : ACCESSING ORGANIZATIONAL INFORMATION - DATA WAREHOUSE
HISTORY OF DATA WAREHOUSING
·
Data
warehouses extend the transformation of data into information
·
In
the 1990’s executives became less concerned with the day-to-day business
operations and more concerned with overall business functions
·
The
data warehouse provided the ability to support decision making without
disrupting the day-to-day operations
DATA WAREHOUSE FUNDAMENTALS
·
Data
warehouse – a logical collection of
information – gathered from many different operational databases – that
supports business analysis activities and decision-making tasks
·
The
primary purpose of a data warehouse is to aggregate information throughout an
organization into a single repository for decision-making purposes
·
Extraction,
transformation, and loading (ETL) – a
process that extracts information from internal and external databases,
transforms the information using a common set of enterprise definitions, and
loads the information into a data warehouse
·
Data
mart – contains a subset of data warehouse information
·
MULTIDIMENSIONAL ANALYSIS AND DATA MINING
Databases contain information in a
series of two-dimensional tables
In a data warehouse and data mart,
information is multi-dimensional; it contains layers of columns and rows
·
Dimension – a particular attribute of information
·
Cube – common term for the representation of multidimensional
information
·
·
Data
mining – the process of analysing data to
extract information not offered by the raw data alone
To perform data mining users need
data-mining tools
·
Data-mining
tool – uses a variety of techniques to find patterns and relationships
in large volumes of information and infers rules that predict future behaviour
and guide decision making
INFORMATION CLEANSING OR SCRUBBING
An organization must maintain
high-quality data in the data warehouse
Information
cleansing or scrubbing – a process
that weeds out and fixes or discards inconsistent, incorrect, or incomplete
information
· Contact information in an operational system
· Standardizing Customer name from
Operational Systems
· Information cleansing activities
· Accurate and complete information
BUSINESS INTELLIGENCE
- Refers
to applications and technologies that are used to gather, provide access,
analize data, and information to support decision making effort.
- These
systems will illustrate business intelligence in the areas of customer
profiling, customer support, market research, market segmentation, product profitability,
statistical analysis, and inventory and distribution analysis to name a few
Example: Excel, Access
- Principle BI enablers include:
· Technology
· People
· Culture
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